6 Caledonia Avenue, Kingston 5
Jamaica, West Indies
Phone: 474-2570/537-8764
Email: value.services@gmail.com

Transforming Performance into Potential

Value Added Services developed and delivered on May 4 and 6, 2011, a comprehensive training programme for a team of Research Assistants of the Grata Foundation Jamaica.
Grata Foundation is a non-profit charity organization that seeks to improve gender and sexual health in the community primarily by supporting well designed scientific and community-participatory research that seek to identify and respond to gender and sexual physical and mental health needs through appropriate interventions.
The training programme dubbed Transforming Potential into Performance focused on the following areas of development:
  • Stand and Deliver: Maintaining an attitude of professionalism for effective service 
  • The tools of the trade: The fundamentals of effective communication and proper telephone etiquette.
  • Working within the KNOW: Maintaining efficiency by keeping professional knowledge current